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Ingestion File Upload User Guide

How to upload files to your site's Ingestion tool.

Written by Loren Alldrin
Updated today

Tags | Content | Ingestion |

Applies to: Enterprise

This documentation is for Stack Internal Enterprise. Free, Basic, and Business users can access their documentation here. Find your plan.


Overview

Stack Internal's content ingestion feature leverages the power of AI to quickly turn your internal documents into high-quality content on your Stack Internal site. This allows you to take static knowledge scattered across your organization and make it dynamic, accessible content your users can easily locate and integrate into their workflows.

This is the user guide for the ingestion of "ad hoc" uploaded files. For a concise overview of the full Ingestion process, read the Ingestion Quickstart Guide.

The Ingestion dashboard

To access your site's Ingestion controls, click Ingestion in the left-hand menu under the "MANAGE" heading.

The Ingestion dashboard appears, showing the current status and recent history of Ingestion jobs.

File ingestion

To add a new file for ingestion, click Upload files in the upper-right corner of the Ingestion dashboard.

Drag one or more files into the "File Ingestion" box, or click choose your files to browse for files. You can upload a file in any of the supported file types.

Stack Internal file Ingestion supports the following file types.

File type

File extension

Microsoft Word document

.docx

Microsoft Excel spreadsheet

.xlsx

Microsoft Powerpoint presentation

.pptx

PDF document

.pdf

Image file

.jpeg, .jpg, .png, .bmp, .heif, .tiff

Markdown or plain text file

.md

On successful upload, you'll see a green confirmation message at the top of the page. Click View status to see the status of your upload. You can also click Done at the bottom of the page to view the Ingestion job list.

You should see your new file listed on the Ingestion dashboard with a status of "Queued" or "Processing".

When the ingestion process is complete, you'll see your document's status listed as "Completed". You'll also see the number of Q&A pairs the Ingestion process created from your uploaded content.

The newly-created Q&A pairs are in draft status, ready for review and publishing. You can click the file name in the "Source" column to go to the Ingestion review tasks page. To learn about the content review process, read the Ingestion Review User Guide.

NOTE: Until a user reviews and publishes new Q&A pairs, they will be visible only to content reviewers.


If you need further support or have questions, contact your site administrator.

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